How to export data in plain text if the form is encrypted?

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    Asked on July 13, 2019 at 09:58 PM

    This is great, except it's idiotic that we cannot export the data in plain text. The point of encryption is to secure the data submitted by the FORM. But, once the data has been submitted, then encryption's job is DONE. Then, we should be able to export the data in plain text. YOU ARE EXTENDING ENCRYPTION TO AN AREA WHERE IT WASN'T INTENDED-- AFTER SUBMISSION.

    This is a re-post of a comment on Introducing Encrypted Forms: The Ultimate in Online Form Security

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    Answered on July 14, 2019 at 02:05 AM

    I think the encryption you are referring to is different from the encrypted form we have.

    If you want to export submissions in plain text, you need to decrypt your form encryption first. To know more about form encryption, please check this guide: Encrypted-Forms-and-How-to-Use-Them

    What Is the Difference Between a Secure Form and an Encrypted Form?

    When you get the embed codes (or the URL) of your secure form, it will use the HTTPS protocol. This means that there's strong encryption that creates a tunnel between our servers and the people filling out your forms. As they submit the form, the form is also submitted over this same HTTPS (secure) protocol, so with just that, your forms are safe.

    While a secure HTTPS form encrypts data in transfer, an encrypted form encrypts the stored data on top of that. There is no way to decrypt the stored submission data without the correct private key (more on this later). For ultimate security, we do not store the private keys on our end when you use encrypted forms.