My form is not responsive

  • recenello
    Asked on July 16, 2019 at 2:39 PM

    Please visit https://recenello.com/survey and help me find why my form is not responsive. Thank you.

    Jotform Thread 1893087 Screenshot
    Page URL: https://recenello.com/survey
  • Nik_C
    Replied on July 16, 2019 at 4:24 PM

    We're sorry for the inconvenience.

    Could you please try re-embedding your form by using: 

    <iframe id="JotFormIFrame-91956580848171" title="Soulmate Mentorship Application" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/recenello/soulmate-mentorship-application" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>

    Let us know if that worked for you.

    Thank you!

  • recenello
    Replied on July 16, 2019 at 4:43 PM
    Thank you. This code breaks my wordpress site. For some reason when I insert it anywhere, it results in an error page for my wordpress. Peculiar!
    Anthony
    ...
  • AshtonP
    Replied on July 16, 2019 at 6:17 PM

    I have tested the responsiveness of our site and it works fine. I have tested this on the phone device and it works fine there too. 

    89435 test3 Screenshot 10

    Please clear your browser's cache to see if this not issue with caching. 

  • recenello
    Replied on July 16, 2019 at 6:43 PM
    Yes I fixed it. Thank you!
    ...