why is my form disabled?

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    BMAgencyUK
    Asked on July 19, 2019 at 07:11 AM
  • Profile Image
    BMAgencyUK
    Answered on July 19, 2019 at 07:11 AM

    why is my form disabled?

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    gerardw
    Answered on July 19, 2019 at 08:46 AM

    Your form "Model training course - 91944573209363" was found to be collecting Security numbers and credit card info in plain form fields, which is in violation of our Terms of Use. Hence your account was suspended and the form disabled.

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    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available in our platform in order to integrate in your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    We will only lift the suspension on your account if you agree with our terms and allow us to delete the offending fields mentioned above.