Issue with Configurable List

  • Whitegates
    Asked on July 21, 2019 at 4:20 AM

    Hi I posted this question earlier but have since done further testing.

    If you try the form I have linked via the URL (Test Configurable list) and use as follows;

    Preview the form

    Goto the next page

    Use the back button to the previous page

    Show the hidden configurable lists

    Enter some data

    Goto the next page and submit the form

    The data is lost from the submission.

    NOW !!

    Preview the form again but this time show the hidden lists

    Move to the next page 

    Go Back 

    Enter the data

    The data is in the submission !!!!!

    This is important to me as I have forms where this can happen. It used to work ok but something has changed recently ?

    Can you help please

    Chris Davis


  • VincentJay
    Replied on July 21, 2019 at 10:05 AM

    I cloned your form and it is working fine on my end. You can try enabling the "Clear on being hidden" option in the "Clear Hidden Fields Values" section. You can find it in the Form Settings page. 

    Give it a try and let us know how it goes.