Which link should I use to publish the form?

  • Profile Image
    Asked on August 02, 2019 at 04:15 PM

    I have connected my jotform payment form to stripe.  I was then sent a jotform link.  When I hit the edit icon(in hopes of changing the link name to my company) a combination jotform/stripe link appeared.  Which link should I use?  Can the link be changed to my company name?

  • Profile Image
    Answered on August 02, 2019 at 05:17 PM


    I'm sorry, but I'm not quite sure what you mean by the links.

    You have given us the edit URL of the form. In the form, you have My Canine Companion, LLC  which I presumed the company name. If this is not the correct name, go back to the form builder and change this by clicking the text.


    Stripe connection is a different step. You need to connect Stripe by clicking on the field. Click the Payment Settings (wand icon), and Settings (gear icon) on the side window. See below:


    Next, click Connect with Stripe button. See below:


    You will get a popup to authenticate your Stripe account. Once connected, you should see the button as Connected with a check icon:


    That's it! You are ready to publish the form to your website or by its link.