Why my form won't submit?

  • Profile Image
    SayedAlawi
    Asked on August 04, 2019 at 04:30 AM

    this form

    https://form.jotform.co/91637635744870

    won't get submit it show this message

    Incomplete Values

    there are incomplete field in your submission:

    . Bride's date of birth is required

    please go back and fix the problem(s)

    while the field has been filed out the Clint can not submit the form
    who do I fix this problem?

  • Profile Image
    VincentJay
    Answered on August 04, 2019 at 05:52 AM

    I cloned your form and deleted all the fields except the Bride's date of Birth. In my test, the form submitted successfully on my end.

    1564912147bdda.gif

    Also, is the form embedded on a website? If yes, please share the website link so we can investigate it further.

    I cleared your form cache on our server. Please test it again and see if that helps.

    We'll wait for your reply.

  • Profile Image
    SayedAlawi
    Answered on August 04, 2019 at 06:43 AM
    Thank you
    The problem still the same you can not submit the form that I tried again it does not work
    The form in on the following website
    http://aljawad.co.nf/
    regards

    ...
  • Profile Image
    SayedAlawi
    Answered on August 04, 2019 at 06:43 AM
    See
    https://submit.jotform.co/submit/91637635744870/

    ...
  • Profile Image
    gerardw
    Answered on August 04, 2019 at 07:18 AM

    I was able to replicate this same issue on your form. I got the error below while testing.

    15649168490408_1.png

    When I cloned your form and tested it was working fine and the form submitted successfully. As a workaround, I would suggest you clone your form and see if it's working fine. If yes, then embed the cloned form in your website.

    Related Guide: How-to-Clone-an-Existing-Form-from-a-URL