Recent issues with one of our forms

  • ascapub
    Asked on August 8, 2019 at 9:11 AM

    Hello,

    I submitted a support request on Tuesday but still have not heard anything. There is a link to a google doc showing the issue we are having. The issue is with this form: https://form.jotform.com/43384089500960 

    The issue is how the notifications are coming in. They are no longer coming in in the correct order, and they are no longer being separated by section. This started happening on Tuesday, August 6th. Was there an update or something that we are unaware of? 

    Please help! Thank you,

    Kyle 

    Page URL: https://docs.google.com/document/d/1AVZwKMCE4M1KYJGw8j7QEp4i_RwTPQStCWj6qpLdtT0/edit?usp=sharing
  • Kiran Support Team Lead
    Replied on August 8, 2019 at 9:55 AM

    As discussed over chat, the issue has already been address on your previous thread https://www.jotform.com/answers/1917762. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!