I cannot add a logo to my form

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    Asked on August 12, 2019 at 06:32 PM

    I am trying to add a logo to my form and I get the message that the file type is not supported.  This is not a problem that I have had before when I have done it.  The files I have are Ai and PDF.  Can you please tell me what file types are supported?



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    Answered on August 12, 2019 at 07:04 PM

    Please try using ".jpeg" image file or ".png" image file to your logo image.

    - You need to click the Add your Logo to the form.


    - Select the Upload tab and upload the file.


    Please try it again and let us know if the issue still persists.