Unsubscribes and resubscribe

  • Profile Image
    Asked on August 13, 2019 at 08:45 AM

    If someone unsubscribes, but later submits a form to resubscribe, does Mailchimp  automatically add their name to my list?

    If not, am I allowed to do that or will I get a message saying once they have unsubscribed, I am not permitted to add their name.

  • Profile Image
    Answered on August 13, 2019 at 10:35 AM

    Yes, the user should be added automatically when he decides to resubscribe.

    Do you have a problem with this? Which form are you referring to, so we can look further into this?

    Please provide more information and we will try to help.

    We will wait for your response.

  • Profile Image
    Answered on August 13, 2019 at 04:43 PM
    Yes, she told me she doesn’t recall unsubscribing, but did resubscribe. See attached>.
    Yet Mail Chimp still says she has unsubscribed and doesn’t allow me to add her name back i to my list.
    Can you help?
    Many thanks,
    Lois W. Stern
    Creator of Tales2Inspire® - an 'Authors Helping Authors’ Project/Contest
    Get a FREE Sampler of Tales2Inspire Stories: http://www.tales2inspire.com/gift
    E-mail: tales2inspire@optimum.net/
    Twitter: www.twitter.com/tales2inspire2
    Amazon Link: https://www.amazon.com/s?k=Tales2Inspire+Collection&i=stripbooks&qid=1446640172&ref=sr_gnr_fkmr1