Unsubscribes and resubscribe

  • loiswstern
    Asked on August 13, 2019 at 8:45 AM

    If someone unsubscribes, but later submits a form to resubscribe, does Mailchimp  automatically add their name to my list?

    If not, am I allowed to do that or will I get a message saying once they have unsubscribed, I am not permitted to add their name.

  • Ivaylo JotForm Support
    Replied on August 13, 2019 at 10:35 AM

    Yes, the user should be added automatically when he decides to resubscribe.

    Do you have a problem with this? Which form are you referring to, so we can look further into this?

    Please provide more information and we will try to help.

    We will wait for your response.

  • loiswstern
    Replied on August 13, 2019 at 4:43 PM
    Yes, she told me she doesn’t recall unsubscribing, but did resubscribe. See attached>.
    Yet Mail Chimp still says she has unsubscribed and doesn’t allow me to add her name back i to my list.
    Can you help?
    Many thanks,
    Lois W. Stern
    Creator of Tales2Inspire® - an 'Authors Helping Authors’ Project/Contest
    Get a FREE Sampler of Tales2Inspire Stories: http://www.tales2inspire.com/gift
    E-mail: tales2inspire@optimum.net/
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    Amazon Link: https://www.amazon.com/s?k=Tales2Inspire+Collection&i=stripbooks&qid=1446640172&ref=sr_gnr_fkmr1
    ...