Unable to generate google sheets integration link

  • Li_Robin
    Asked on August 14, 2019 at 11:39 AM

    Hi,

     

    I'm a collaborator on a form (not sharing the link since this is public)



    Last week, when our google sheet integration broke, I tried to regenerate a google sheets integration. However, the page got stuck showing that it was "loading" for a really long time.

     

    Do you know why that is?

  • John Support Team Lead
    Replied on August 14, 2019 at 1:29 PM

    Hi @Li_Robin,

    Unfortunately, Form Collaborators cannot add or edit the collaborated form's integration. Only the form owner can make changes to it. As a collaborator, you are limited to make changes to the form's fields and conditions only.

    Please contact the form owner to be able to re-integrate the form with Google Sheets.