How are payments counted?

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    Asked on August 15, 2019 at 12:21 PM

    Do payments linked to paypal count towards the received payment count for the level? what happens if I select Bronze and have more than 100 payments?

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    Answered on August 15, 2019 at 01:34 PM

    Payment Submissions is the number of submissions that have payment integrations on them. If a user fills out your form that is integrated with PayPal form, submitted it and successfully complete the payment, then that would be counted as a payment submission.

    With the Bronze plan, you can receive 100 payment submissions per month. The submission counter will reset on the first day of each month. If you go over the limit your payment forms will be disabled. Then we will be received one the submissions counter reset or if you upgrade your account to a higher plan. You will be notified via email when you are close to your account limit (at 70% of the payment submissions usage) and when you go over the limit. You will have one day to upgrade the account to a higher plan to prevent that your forms are disabled.