Why my account is suspended?

  • Imanoooooo
    Asked on August 16, 2019 at 8:56 AM
    Hi, why was my account disabled?

    can I get it back

    thank you

  • AndrewHag
    Replied on August 16, 2019 at 9:03 AM

    Your account was suspended because your form is collecting Passwords from the users which are against our Terms of Use.

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have now removed the password field and re-activated your account. Please refrain from doing this as it is against our terms of use.

  • Imanoooooo
    Replied on August 16, 2019 at 9:43 AM
    you can help me get it back
    thank you in advance
    Le ven. 16 août 2019 à 14:03, JotForm a écrit :
    ...
  • Girish JotForm Support
    Replied on August 16, 2019 at 9:53 AM

    Your account is active. Are you still facing any issues with your account?