Account was auto suspended

  • Profile Image
    Asked on August 16, 2019 at 12:50 PM

    Can this be overturned? I was trying to create a demo form to show my manager because he showed interested in your product. Maybe I didn't accept the validation email fast enough? Either way. Can you please enable my account.

  • Profile Image
    Answered on August 16, 2019 at 02:03 PM

    Hi MGME,

    As checked, the account associated with your email is a Guest account with no forms in it.

    Could you please provide a link to the form that you're reporting? Or you can provide us the suspended account username so we could check the reason of suspension.