I can't log in to my account

  • Daniel Taborda
    Asked on August 17, 2019 at 11:49 AM

    I can't log in to my account, I connect to my email account and it literally doesn't load anything, it stays on the same homepage without opening my account

    Jotform Thread 1930351 Screenshot
  • Augustine_O
    Replied on August 17, 2019 at 12:01 PM

    Hello, 

    I apologize for that issue. You could consider clearing your browser cache and try reloading the page. 

    Here is how to clear Chrome browser cache: Clear Cache and Cookies for Chrome

    Try this and let us know how it works for you. 

    Thanks.