Why is it displaying 'Out of submission limit' message?

  • huizenijmegen
    Asked on August 18, 2019 at 9:11 AM

    I got the message after logging is: "You're almost out of storage limit".

    So, I've cleaned (deleted) a substantial number (± 95%) of the submissions. However, logging out and logging in again keeps showing the message: you're almost out of storage limit.

    What am I doing wrong?

  • Kiran Support Team Lead
    Replied on August 18, 2019 at 10:43 AM

    I have recalculated the submissions storage of your account and the submissions count is now reset correctly. Please check and let us know if you need any further help.

    Thanks!

  • huizenijmegen
    Replied on August 18, 2019 at 11:43 AM
    Thanks very much.
    The message has gone.
    BTW: the form ‘Mobiel NL Aanvraag B&B” shows every time I login a ‘new’ submission and a total of 4.
    Clicking on the form only shows the old submissions and not a new one: the total number is 3.
    Logging out and again logging in, again shows the mystery submission: and a total of 4.
    Strange
    Best,
    Carolus
    ...
  • Kiran Support Team Lead
    Replied on August 18, 2019 at 11:41 PM

    The submission counter for the form 'mobiel NL Aanvraag B&B' is now fixed. Please check again and let us know if you need any further assistance.

    Thanks!