Missing text fields

  • bwn1985
    Asked on August 18, 2019 at 11:13 AM

    Some text fields do not appear in the final email submission.  why is this?

  • KrisLei Jotform Support
    Replied on August 18, 2019 at 12:55 PM

    Hi,

    You can check the settings of your submissions for the fields to appear or which fields you would like to include on your submission reports. You can access the settings by going to the submission page, click the settings icon on the upper right panel of the page.

    1566145867submission%20settings Screenshot 10

    Or if you are using the New PDF editor version go to your 'Inbox Settings' page to access your submissions then you could see the Field settings to hide/show fields.

    1566147181submission settingsNEW Screenshot 21

    Here's a helpful guide: https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms

    I hope this helps, let me know if you need further assistance.

  • bwn1985
    Replied on August 18, 2019 at 1:43 PM
    Blimey that was quick.
    Perfect. All sorted now.
    Thanks for your help
    ...