Why doesn't my conditions work?

  • jennyscomputerhelp
    Asked on August 19, 2019 at 12:39 AM

    Hi,

    I have a form which is quite complex and has a lot of conditions. The conditions were working fine but today they have all stopped working.


    I have cleared the cache and tried the form on safari, chrome and on another computer on edge and chrome. The conditions are not working.

    Please help asap

    Page URL: https://form.jotform.co/91518238976874
  • Miles Jotform Support
    Replied on August 19, 2019 at 3:14 AM

    Hey there.

    We've cloned your form and filled it in order to test it. Some of your conditions do not work because of some fields that you've erased. See below:

    1566198779Screen Shot 2019 08 19 at 10 Screenshot 101566198788Screen Shot 2019 08 19 at 10 Screenshot 211566198769Screen Shot 2019 08 19 at 10 Screenshot 32


    1566198749Screen Shot 2019 08 19 at 10 Screenshot 431566198758Screen Shot 2019 08 19 at 10 Screenshot 54The other conditions work without issues.

    Try fixing the missing fields and if the issue persists, feel free to get back. Thanks for using JotForm.