Mapping Full Name in the Mailchimp integration

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    robynlawton
    Asked on August 20, 2019 at 06:29 AM

    Hi I have integrated my registration form with the correct list in Mailchimp (KidsWantU list) and everything is fine except that the fields on the left are not matching exactly to my Mailchimp fields.  In Mailchimp I have a field for first name and one for Last name but in the integration process it is coming up with the option 'Full Name'.  There isn't a field called 'Full Name in my Mailchimp Audience list?? Could you please check this out for me.  It says the Integration is up and running but I don't think it's going to work properly without the fields matching.

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    Kiran
    Answered on August 20, 2019 at 08:31 AM

    I see that your form is having First Name and Last Name fields separately using Short Text entry fields which is why different fields are being displayed in the integration. Please try removing these separate fields and add Full Name field from the Form elements to resolve the issue.

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    Please get back to us if you need any further assistance. We will be happy to help. 

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    robynlawton
    Answered on August 20, 2019 at 09:43 AM
    But I need First and last name to be separated into two separate girls for Mailchimp??
    Warm Regards
    Robyn Lawton
    Founder / Creative Director
    Artisan Escapes
    0434 037 032
    https://www.facebook.com/artisanescapesaustralia/
    ________________________________
    ...
  • Profile Image
    Kiran
    Answered on August 20, 2019 at 10:48 AM

    The First name and Last name in the MailChimp shall be automatically separated with the integrated and stores the information correctly. 

    Please give it a try and let us know if you need any further assistance. We will be happy to help. 

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    robynlawton
    Answered on August 21, 2019 at 07:43 AM
    Great thanks Koran Ill try that
    Warm Regards
    Robyn Lawton
    Founder / Creative Director
    Artisan Escapes
    0434 037 032
    https://www.facebook.com/artisanescapesaustralia/
    ________________________________
    ...