How to disable login via Google?

  • jacobablonsky
    Asked on August 20, 2019 at 3:46 PM

    I signed up with google but I want to change to normal login but cannot. Please advise


  • Nik_C
    Replied on August 20, 2019 at 4:55 PM

    You want to create a new account or update the existing one?

    If it is a new one, you just have to log out and then go to https://www.jotform.com/ where you can sign up.

    If you want to update the existing one, you can do that in https://www.jotform.com/myaccount/ page where you can edit the email address, password etc.

    If you have any further questions, please let us know.

    Thank you!

  • jacobablonsky
    Replied on August 20, 2019 at 5:43 PM
    I already have a paid user account when I try to enter in the username and password it will not do anything it makes me sign in with Google that way I can set up your original account I want to change it so I have a username and password that I can login with without using my login
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    ...
  • John Support Team Lead
    Replied on August 20, 2019 at 7:02 PM

    Hi @jacobablonsky,

    You can try resetting your password. Please refer to this guide on How-to-reset-the-password.

    After that, you'll need to enter your username and password every time you log in. While login via Google will no longer work.