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jacobablonskyAsked on August 20, 2019 at 3:46 PM
I signed up with google but I want to change to normal login but cannot. Please advise
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Nik_CReplied on August 20, 2019 at 4:55 PM
You want to create a new account or update the existing one?
If it is a new one, you just have to log out and then go to https://www.jotform.com/ where you can sign up.
If you want to update the existing one, you can do that in https://www.jotform.com/myaccount/ page where you can edit the email address, password etc.
If you have any further questions, please let us know.
Thank you!
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jacobablonskyReplied on August 20, 2019 at 5:43 PMI already have a paid user account when I try to enter in the username and password it will not do anything it makes me sign in with Google that way I can set up your original account I want to change it so I have a username and password that I can login with without using my login
Sent from my iPhone
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John Support Team LeadReplied on August 20, 2019 at 7:02 PM
Hi @jacobablonsky,
You can try resetting your password. Please refer to this guide on How-to-reset-the-password.
After that, you'll need to enter your username and password every time you log in. While login via Google will no longer work.