Getting a Error on forms

  • Profile Image
    Andrew Paton
    Asked on August 22, 2019 at 03:02 AM

    Hi Team,

    I have a form Contact Us but it is resulting in a error when someone complete the form

    The data is captured but they get the following error.

    I have reset the password

    Cleared the Cache

    I use iFarme on my site but I get the same error completing the form on your site 

    INVALID_OPERATION_WITH_EXPIRED_PASSWORD: The users password has expired, you must call SetPassword before attempting any other API operations
  • Profile Image
    Answered on August 22, 2019 at 03:34 AM

    I tested your standalone form and I was able to replicate the issue. This issue is related to the SalesForce integration you set in your form, as the password of your SalesForce account most likely expired. 

    Please reset the password of your SalesForce account and re-integrate it with JotForm.