How can I see the answers on an incomplete submission

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    coreyklinefelter
    Asked on August 22, 2019 at 10:18 AM

    I had a client fill out the form. It was almost done. She said she came back later and it took her all the way back to the beginning. Any chance I can see/recover her incomplete submission. I checked and it is in fact there, I just can't see the actual answers 

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    IvayloK
    Answered on August 22, 2019 at 12:23 PM

    Which form are you referring to? Where do you see her submission? Did you enable the Save&Continue Later feature on your form?

    You can check and follow this walkthrough:

    https://eu.jotform.com/help/495-Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms#_

    If you see the submission as an incomplete submission, you can try to recover it with the form id and the session id. Please refer to the bottom of the walkthrough.

    We will wait for your response.

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    coreyklinefelter
    Answered on August 22, 2019 at 01:43 PM
    issue has been fixed, thank you!
    ...