Error testing paypal payment

  • Roy Bartell
    Asked on August 25, 2019 at 4:45 PM

    Hi,


    I created a form and tried testing it out but when i click the payment button it just

    tells me to please wait. I wait for awhile but it never goes to paypal.

    Jotform Thread 1939550 Screenshot
    Page URL: https://form.jotform.com/92365610258155
  • jherwin
    Replied on August 25, 2019 at 5:40 PM

    I test submitted the form you mentioned and I received a PayPal error message:
    1566769063PaYPal Screenshot 10
    That error usually appears when the email provided to the PayPal payment field is incorrect or the account you used has not been verified. Please double check the account you entered in the PayPal field and see if it is correct or verified.