My form loading is become increasingly slow

  • kentzo
    Asked on August 26, 2019 at 8:03 AM

    Hi:


    Form loading is getting slower now, and even my customer who try to edit their submission via the edit link is not able to load the form successfully to edit their submission.


    Can you look into my form and see what is slowing it down.

    Page URL: https://www.jotform.com/kentzo/bobaicecream4
  • Richie JotForm Support
    Replied on August 26, 2019 at 8:43 AM

    May we know if your form is embedded to a webpage?

    Using your direct Form URL your form seems to be loading correctly at my end.

    It took me 5 secs to load the form.

    My form loading is become increasingly slow Image 1 Screenshot 20


    May we know the web browser your form user is using to edit their submission?

    May we know if there is an error message shown when using the edit link?

    Looking forward for your response.