Unable to download my form data as excel

  • RevMarketing
    Asked on August 27, 2019 at 10:06 AM
    404 Not Found (S3): /jufs/RevMarketing/81791931925365/exports/The_Southern_Education_Show_20202019-08-27_10_04_35.xlsx
    Page URL: https://eu.jotform.com/RevMarketing/SES2019
  • John Support Team Lead
    Replied on August 27, 2019 at 11:27 AM

    I have tried to download your form submission as excel and it seems to be working correctly on my end.

    May we know if you're using https://eu.jotform.com when you log-in to your account?

    Also, please try accessing this link and download the excel data here:

    https://www.jotform.com/sheets/81791931925365

    Please try that and let us know how it goes.