Error message covers the space to type in the answer

  • Profile Image
    mche
    Asked on August 30, 2019 at 02:28 PM

    Hi, 

    While filling out the form if you click out of a required field it gives you an error message that blocks the field and I can no longer type in the field.

    Example: When I got to the third question I realized I made a mistake on the second question, so I went back. Because I didn't complete question 3 it gave me an error message saying it's required.

    The problem is the error message covers the space for me to complete the question. Is this a glitch in the program or my settings? 

    Please help!

    Thanks!


    Joy

  • Profile Image
    Mike_G
    Answered on August 30, 2019 at 02:57 PM

    We would like to apologize for any inconvenience.

    To fix the issue you are having, please inject the following CSS codes to your form.

    .form-line-error .form-error-message {

        position: relative !important;

    }

    1567191075zt14_50.png

    Reference Guide: How-to-Inject-Custom-CSS-Codes

    After applying the changes above, you should be able to see the required field error message to appear under each field.

    Please give it a try and let us know if you need any further assistance.

  • Profile Image
    mche
    Answered on August 30, 2019 at 06:30 PM

    That worked... Thanks!