How to remove the Jot Form Branding on emails

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    EruptrJotForm
    Asked on August 30, 2019 at 03:07 PM

    We have the Silver pkg with HIPAA compliance activated.  The automatic email that bounces back to the person who fills out the form has the Jot Form branding at the bottom.  I have that disabled in my account settings but it still seems to show up.  Please let me know how to remove this!  Thanks

    https://www.screencast.com/t/bJ0lHRDL61

  • Profile Image
    Augustine_O
    Answered on August 30, 2019 at 03:47 PM

    Hello, 

    You may consider removing the Jotform Branding from autoresponder email by editing the email template through the EMAIL sidebar of the SETTINGS section of your form builder. Scroll down the email template, click on the Jotform Branding banner and remove it. 

    For clarity, see image below:1567194283Desktop 2019-08-30 15-32-34.pn

    I hope this helps.

    Please, let us know if you need anything else and we will be happy to help.