How can I recover deleted/missing forms when my account is downgraded?

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    Kelsey Beall 
    Asked on August 30, 2019 at 03:20 PM

    Can you get the forms back for me?

    Thanksn


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    jherwin
    Answered on August 30, 2019 at 03:39 PM

    I checked your account and I can see that you upgraded it to silver plan. Deleted/hidden forms in your account must be displayed now because your account have a subscription.

    Please try to log in your account to another browser as well if you still can't see your forms. Or, try clearing your browser cache and cookies for Jotform first before logging in your account.

    If the issue persists, can you please provide us the URL of the form that is still missing?