Unable to enter the Paysafe credentials in the integration

  • Profile Image
    Gendron_jmg
    Asked on August 31, 2019 at 12:06 PM

    Hi, 

    I want to try your payment form with paysafe. I am already a paysafe customer. 


    I can't enter any of my paysafe credential (API)...

    See point 2.

    https://www.jotform.com/help/530-How-to-Integrate-Paysafe-with-your-Form


    and check the screenshot I send to you. 


    Thanks, 

    Screenshot
  • Profile Image
    roneet
    Answered on August 31, 2019 at 02:00 PM

    We are sorry for the inconvenience this has caused. Unfortunately, you opened an older version of the guide.

    Please check this guide to integrate the PaySafe payment field:

    Guide: https://www.jotform.com/help/529-How-to-integrate-Paysafe-to-your-form

    Please provide the correct Merchant account number for your PaySafe payment field.

    Let us know if you are unable to connect to the account. We will take another look at it.

    Thanks.