Why I can't see my answers when I download the form as a PDF?

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    irisasht
    Asked on September 03, 2019 at 03:45 AM

    When downloading the form in PDF answers are blank, while in the form the answers are there - how should this be handled?


    Can you please assist?

  • Profile Image
    aysenur
    Answered on September 03, 2019 at 06:57 AM

    I've cloned your form and checked. After answering the questions, I download the PDF file and I see that the answers inside it. 

    You can see more details in the following gif:

    1567507480my-pdf.gif  

    Also, when I look at your form, your pdf file is filled out. 

    This is a PDF sample of the forms that you submitted before:

    1567507707client-pdf.gif

    If you still have this problem, please contact us. Also, please add some screenshots for further investigation.

    If you have other questions or concerns, please do not hesitate to let us know.