Answers do not register into the form

  • Profile Image
    clubdelabonnehumeur
    Asked on September 04, 2019 at 05:03 PM

    Hi, I made a modification to a form that I was testing and since then, the answers do not show up.  I filled out all the fields, even tested that all fields were required, but when I list the submissions, I see the time stamps, but no data.

    Here is the link.

    https://form.jotform.com/92463562599269

    Thank you

    Bob


  • Profile Image
    John_Benson
    Answered on September 04, 2019 at 05:24 PM

    I checked your submission page and I can verify that the form submissions are not blank. Kindly check the screenshots below:

    Form Submissions page (Sheets):

    1567632125subpage2.png

    When you click an individual submission and view it (Sheets):

    1567632140subpage.png


    Please try to logout from your account and then restart your browser. After that, log back in and check the Submissions page again.

    I also recommend you test it using another browser just to check if it will work or not.

    I also cleared your form cache so that your forms will be refreshed from our servers.

    Let us know if you have any questions.