How can I change my username ?

  • aresathletics
    Asked on September 4, 2019 at 6:01 PM
  • zuritapia
    Replied on September 4, 2019 at 6:08 PM

    Hi @aresathletics!

    Can you please provide us with three alternative usernames you would like to change your username to?

  • John Support Team Lead
    Replied on September 4, 2019 at 6:16 PM

    Unfortunately, spaces are not allowed to be included in the username. Please advise if you're ok with this: AresWrestling.

    Let us know so we could use it as your new username.

  • aresathletics
    Replied on September 4, 2019 at 6:18 PM

    Yes that will be fine 

  • aresathletics
    Replied on September 4, 2019 at 6:19 PM

    Also how do I change the square account that the money is sent to for all my jotforms  ? 

  • zuritapia
    Replied on September 4, 2019 at 6:25 PM

    Perfect your username is now AresWrestling! Please note that if you have created custom URLs you will need to be manually chamed for each form to reflect your new username. 

    Guide: How-to-Create-a-Custom-URL-of-a-Form

    Also how do I change the square account that the money is sent to for all my jotforms  ? 

    Are you looking to changing the square account in your payment forms you can easily remove the current account in the Payment Integration and add the new one.

    If you are referring to changing the Stripe Account with what you pay your Subscription with you can do so by going into your Account Settings.

    Guide: How-to-change-my-Payment-Method


  • Mipremier
    Replied on September 4, 2019 at 6:32 PM

    No I want to change the square account where refunds are currently being sent. Can I do this on accounts that are currently active.
     
  • John Support Team Lead
    Replied on September 4, 2019 at 6:36 PM

    I have moved your new concern to a separate thread so we could assist you better on that topic. I will be posting my reply in this link shortly:

    https://www.jotform.com/answers/1952208

  • aresathletics
    Replied on September 4, 2019 at 6:38 PM

    Thank you I will be awaiting your reply