Problems with Zapier - Jotform --> Wave apps integration

  • Profile Image
    soilworxca
    Asked on September 09, 2019 at 11:57 AM

    Hello

    I setup an integration in Zapier, but I am getting errors.  

    This is what I am trying to do:

    (Planning and Useage Declaration Form in Jotform)

    --> When this form is submitted, I would like WaveApps to create a new customer.  


    Here are some screenshots:

    https://www.screencast.com/t/RrDbkuvSDTD

    https://www.screencast.com/t/gIjnNWGT820


    Thanks for your help

    Chad

  • Profile Image
    Kevin_G
    Answered on September 09, 2019 at 01:23 PM

    I have been testing this Zap and it worked on my end, example: 

    15680495952019-09-09_11h19_01.png

    The error shown on your screenshot states the customer name is missing, make sure you're mapping that field on your Zap and you're submitting data on the field you're mapping from Jotform, for example, if you will map the "Full Name" field, make sure it's required and filled. 

    You may also check the task history to find exactly what caused the error. Here's a guide about it: https://zapier.com/help/manage/tasks