Square Integration: Option to map existing Square products to the integration

  • 1520Arts
    Asked on September 10, 2019 at 11:06 PM

    Hello,

    When I use the Square payments module, is it possible to link to products that already exist within our Square dashboard?

    For example, we have a product with a set inventory that we can sell.  That inventory is set in the Square product, but currently in Jot Form we have to create products that link back to Square.  This means we could over book since we aren't able to set an inventory or link to an existing product.  

    Please let me know if you have questions for me


    Thanks


    Josh

  • John Support Team Lead
    Replied on September 11, 2019 at 1:09 AM

    Hi Josh,

    With the current integration we have, the only option is to create new products. There is no way to link an existing product yet.

    We can make a feature request for this one but we cannot provide a time frame when or will it be implemented in the future.

    Please let us know so we could file the request.


  • 1520Arts
    Replied on September 12, 2019 at 5:47 PM

    Hello,


    Thanks for the response.  Yes if you can please submit the feature request.  That would make the square functionality much more usable for us. 


    Thank you


    Josh

  • John Support Team Lead
    Replied on September 12, 2019 at 7:13 PM

    I have just submitted a feature request to our developers so they could take a look at this possibility. We'll keep you apprised on this thread once an update is available.