Unable to login to the account

Olá, bom dia! 

Estou encontrando dificuldades ao acessar o JotForm, coloco meu login e senha e nada acontece. 

Já tentei por aba anônima, limpei meu cache e ainda assim não consigo me logar. 

Poderiam me ajudar? 

Please use your email Id jpsantos.oliveira@gmail.com or the username jpsantos.oliveira to login to your account. If you have forgotten your password please reset the password.

Guide: https://www.jotform.com/help/489-How-to-reset-the-password

Once you have reset your password, could you please try these steps:

1. Clear your browser cache.

https://www.refreshyourcache.com/en/home/

2. Re-open the browser.

3. Try to login again.

4. Also, try in an incognito window of the browser.

Let us know if you have further questions.

Thanks.