Can't access form.

  • Paquot
    Asked on September 12, 2019 at 1:24 PM

    I've been trying to access a form for the past 3 days, but on every device and every browser I used, it just gave me a "page is unresponsive" error message. The closing date for the form is tomorrow and I really need to access it. The link is https://form.myjotform.com/82772828964575

  • Ashwin JotForm Support
    Replied on September 12, 2019 at 2:32 PM

    I am sorry for the trouble caused to you. I did test this form and I am not able to replicate the issue you are having. I was able to access this form without any problem. Please check the screenshot below:

    1568312982formAccess Screenshot 10

    Is there any firewall or antivirus which is blocking the access to form? I would suggest you to please temporarily disable firewall & antivirus to see if that solves your problem.

    Do get back to us if the issue persists.

  • Paquot
    Replied on September 13, 2019 at 3:43 AM
    Thank you for your response,
    I managed to access it late last night.
    Sorry for the trouble.
    ...
  • Ashwin JotForm Support
    Replied on September 13, 2019 at 5:21 AM

    I am glad to know that your form is working as expected.

    Do get back to us if you have any questions.