PDF link not working on MAC

  • bc4885
    Asked on September 19, 2019 at 5:48 PM

    The link to the pdf on the 'thank you' screen is not working on Mac but working OK on PC.  See screen capture below.  The form is 3-Day Retreat Action Form.  Can you fix this?

    Jotform Thread 1971806 Screenshot
  • John Support Team Lead
    Replied on September 19, 2019 at 7:17 PM

    I was able to replicate the error on my end:

    PDF link not working on MAC Image 10

    It seems that you are using a broken link to the submission PDF. Please try this method below if you wish to add a link to download the submission PDF via the Thank You Page:

    PDF link not working on MAC Image 21