How subscription works in Square integration

  • Payne_Brett
    Asked on September 22, 2019 at 12:35 PM

    I've successfully setup a test membership with square: https://form.jotform.com/92643344600149.

    1. The payment went through and captured name, email, card number.

    2. The payment in Square processed. Great! :)

    Questions:

    1. How

    is the membership charged again? It is not listed as a subscription in square itself. How do we see the next date it will be charged or edit/cancel the subscription?


    2.

    Is there a way to pass through other data such as full name, phone, etc from jotform to square.
    Page URL: https://form.jotform.com/92643344600149
  • John Support Team Lead
    Replied on September 22, 2019 at 1:05 PM

    We are using Card On File feature of the Square. By this way, JotForm users can sell their subscriptions by using Square integration.


    When the merchant gets first payment, customer and customer card will be created on the Square Dashboard at the same time. You can see created customers under Customers->Directory on Square Dashboard.

    Square doesn't support Subscription via API. Square supports Card On File and provides a card id after the first transaction.

    JotForm then stores subscription plan information and card id. By this way, recurring payments are done by JotForm according to related plan (monthly/yearly, etc.). Therefore, in Square dashboard, you will see the card in Customer>Card On File. 

    156917149486962 Screen Shot 2019 06 10 a Screenshot 10

    Please refer to this guide to know more about How-to-work-with-Square-Subscription.

    I have moved your other concern to a separate thread so we could assist you better on that topic. I will be posting my reply on this link below shortly:

    https://www.jotform.com/answers/1973991