Field is not showing up based on my condition

  • stilwellkiwanis
    Asked on September 23, 2019 at 3:37 PM

    I am trying to create a condition on a single item question where one of the choices is where the vendor says he is going to submit his own sales taxes to the Oklahoma Tax Commission.  If it is checked then a box is supposed to appear where the sales tax number can be entered.  I can't get it to work.  Attached is a screenshot.  

    Thank you,

    Penny Dotson, Stilwell Kiwanis

    stilwellkiwanis@gmail.com

    Jotform Thread 1975357 Screenshot
  • Vanessa_T
    Replied on September 23, 2019 at 4:51 PM

    a box is supposed to appear

    Your current condition is to Enable / Require a field. If you want to Show a field, please select the Show / Hide Field condition.

    1569271853Screen Shot 2019 09 24 at 4 Screenshot 10

    Please follow this guide to do so:

    How-to-Show-or-Hide-Fields-Base-on-User-s-Answer