Your website and forms are down

  • Profile Image
    Abbie 
    Asked on September 24, 2019 at 05:14 AM

    We use your system for our registration forms, and currently they're not working!! I can't even log onto your system to edit anything. And then I find out you don't have a phone number to resolve this issue immediately.

    Screenshot of your site attached. And link to one of our forms below. 

    Please respond ASAP.


    Thank you.

  • Profile Image
    ashwin_d
    Answered on September 24, 2019 at 05:52 AM

    I am sorry for the trouble caused to you. We do not have any trouble with our website and it seems to be a cache issue. 

    Here are the steps I would suggest you to solve this problem:

    #1. Clear your browser cache. The following guide should help you how to clear browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    #2. Once browser cache is cleared, please click on the following URL to sign in to your Jotform account: https://www.jotform.com/?noCDN=true 

    Hope this helps.

    Do get back to us if the issue persists.