Your website and forms are down

  • Abbie
    Asked on September 24, 2019 at 5:14 AM

    We use your system for our registration forms, and currently they're not working!! I can't even log onto your system to edit anything. And then I find out you don't have a phone number to resolve this issue immediately.

    Screenshot of your site attached. And link to one of our forms below. 

    Please respond ASAP.


    Thank you.

    Jotform Thread 1976094 Screenshot
    Page URL: http://materialseducation.com/2020/cambridge/Register/index.htm
  • Ashwin JotForm Support
    Replied on September 24, 2019 at 5:52 AM

    I am sorry for the trouble caused to you. We do not have any trouble with our website and it seems to be a cache issue. 

    Here are the steps I would suggest you to solve this problem:

    #1. Clear your browser cache. The following guide should help you how to clear browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    #2. Once browser cache is cleared, please click on the following URL to sign in to your JotForm account: https://www.jotform.com/?noCDN=true 

    Hope this helps.

    Do get back to us if the issue persists.