The PDF Editor is not showing all of the pages of the form

  • ptechinc
    Asked on September 24, 2019 at 5:01 PM

    Our NEW New Hire Information form should be 10 pages long when printed from PDF Editor. Recently when we try to view/print our forms in PDF Editor, not all of the pages show up.  It only prints 5 pages.  If we click on Preview PDF and then click the Support Test tab, all of the pages will show up and print.

    Is there anyway to fix it so we don't have to do those extra steps to print the entire document?

  • Welvin Support Team Lead
    Replied on September 24, 2019 at 5:30 PM

    I cannot check and confirm this in the PDF Editor due to the encryption in your form.

    I see you have two PDF documents in the form. Since there is no option you can have this as an attachment in the form email, I presumed you click print on the first document which is incomplete. I would suggest deleting the first document and keep the Support Test Tab. Otherwise, create a new document to refresh and add all fields automatically.