Trouble creating a payment calculation with a number of rules?

  • Profile Image
    guernseyvolleyball
    Asked on September 25, 2019 at 05:43 PM

    I can't seem to get the logic correct.


    Please Help!

  • Profile Image
    stevenmarshall
    Answered on September 25, 2019 at 06:08 PM

    Hi @guernseyvolleyball,

    I do apologize for the inconvenience you are experiencing trying to set up the payment calculation with rules/conditions.

    Can you give us more details of the requirements you are trying to set up your payment calculations and rules/conditions on your form? Can we also get the form id as well?

    Waiting for your response.

    Thank you


  • Profile Image
    guernseyvolleyball
    Answered on September 27, 2019 at 07:35 AM
    I have finally managed to figure out the logic and the calculations are now working thanks.
    However I am now having trouble integrating PayPal checkout.
    The confirmation email fails to arrive... I had this problem with a previous form but cannot recall the fix?
    The form ID is
    GVA Secretary
    E-mail: gvasecretary@hotmail.co.uk
    Please let us know if you would not like to receive these emails in the future.
    ________________________________
    ...
  • Profile Image
    guernseyvolleyball
    Answered on September 27, 2019 at 07:35 AM
    https://form.jotformeu.com/82496579144369
    GVA Secretary
    E-mail: gvasecretary@hotmail.co.uk
    Please let us know if you would not like to receive these emails in the future.
    ________________________________
    ...
  • Profile Image
    isabel
    Answered on September 27, 2019 at 09:09 AM

    I checked your "2019-2020 Player Registration Form" and saw that you have integrated PayPal Standard to your form successfully.

    If you want to integrate PayPal Checkout to your form firstly please remove the PayPal Standard from your form:

    1569589672Screen Shot 2019-09-27 at 16.0

    After removing the gateway you can integrate PayPal Checkout. You can follow How-to-Integrate-Form-to-PayPal-Checkout guide for further details.

    If you need further assistance please let us know.