My account is suspend!? (login - SUSPEND)

  • Profile Image
    Jirapat 
    Asked on September 28, 2019 at 06:41 AM

    Dear Support,


    Based on information that i got from jotform login,

    I got this message "Login - SUSPENDED",

    What should I do?,

    username : heavyorganizer


    Thank you admin,

    Best Regards,

    Jirapat

  • Profile Image
    Mike_G
    Answered on September 28, 2019 at 08:12 AM

    Your account, as I have checked, is at the same time suspended due to suspected phishing activity.

    We would like to apologize for any inconvenience. Since, after checking, I found that the fields in your form are clear, I have lifted the suspension of your account. You should be able to log in to your account again.

    However, please be reminded that your account is near its monthly submissions limit.

    Monthly limits reset every first of the month. However, if you are looking to receive more than 2 submissions before the monthly limits in your account reset on the first, I would suggest that you upgrade your account to the next available plan

    Understanding-Your-Account-Usage-Limits

    How-to-upgrade-my-account