My account is saying autosuspended when I try log in. I need to log in for work

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    Asked on October 03, 2019 at 10:23 AM
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    Answered on October 03, 2019 at 11:24 AM

    Hi Giancarlos,

    Upon review of your account, it was found automatically suspended by our Phishing Detector Tool (auto suspended) due to form: requesting login credentials (Username/Password)

    Gathering this type of data infringes our Terms-of-Use

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "Password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar to an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    The infringing fields have been deleted and your account has been reactivated.

    Thank you.