Why is my folder is deleted?

  • PrimalAttitude
    Asked on October 8, 2019 at 10:32 AM

    This morning I logged in to see if the issue with my submissions had corrected itself but it now shows I have no folder and that the forms I had deleted yesterday don't exist. Where did everything go?

  • Ivaylo JotForm Support
    Replied on October 8, 2019 at 11:25 AM

    I checked the history of your account and did not find any form or submission deletions. Are you referring to this account (PrimalAttitude)?

    What exactly have you deleted? Forms or submissions?

    Please provide more information, so we can further investigate.

    We will wait for your response