Can't view attachments on mobile device with the app or from the email

  • Profile Image
    Asked on October 09, 2019 at 02:51 PM
  • Profile Image
    Answered on October 09, 2019 at 03:25 PM

    Go to your account settings page and un-tick the Required log-in to view uploaded files option. Alternatively, make sure that you logged into your account when you try to view the attachments.

    1570648972Jotform · My Account - Google

    Please try this and let us know how it goes.