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SbarrettAsked on October 14, 2019 at 8:01 AM
Hello,
Late last week I saw a notification to say that I had reached my upload limit of 500.
Today I have deleted over 200 older uploads to free up space however when I go into
my 'Data Briefing Form_A' jotform (link below). It is still giving me an over Quota message and not letting me proceed with submissions.
https://form.jotformeu.com/82412527602349
Any advice?
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roneetReplied on October 14, 2019 at 8:18 AM
I have noticed your yearly subscription is expired now. In order to continue, you would have to upgrade your account.
Your account is downgraded to a free one. So now your account is limited to 5 Forms only but you are having 13 Forms in your account.
Let us know if you have further questions.
Thanks.
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SbarrettReplied on October 14, 2019 at 10:39 AM
Many thanks