Account showing out of Quota error

  • Sbarrett
    Asked on October 14, 2019 at 8:01 AM

    Hello,


    Late last week I saw a notification to say that I had reached my upload limit of 500.

    Today I have deleted over 200 older uploads to free up space however when I go into

    my 'Data Briefing Form_A' jotform (link below). It is still giving me an over Quota message and not letting me proceed with submissions.

    https://form.jotformeu.com/82412527602349

    Any advice?

  • roneet
    Replied on October 14, 2019 at 8:18 AM

    I have noticed your yearly subscription is expired now. In order to continue, you would have to upgrade your account.

    Your account is downgraded to a free one. So now your account is limited to 5 Forms only but you are having 13 Forms in your account.

    Account showing out of Quota error Image 10

    Let us know if you have further questions.

    Thanks.


  • Sbarrett
    Replied on October 14, 2019 at 10:39 AM

    Many thanks