disabled?

  • wedelivereats
    Asked on October 14, 2019 at 4:39 PM

    Got an email that my forms  are disabled for reaching limits, But according to my profile, I haven't for the month.  Can you please tell me what I need to do to get these back on?

    Jotform Thread 2000521 Screenshot
  • zuritapia
    Replied on October 14, 2019 at 5:40 PM

    Hi @wedelivereats!

    Our apologies for this inconvenience! Upon checking your account there does not seem to be any indication of over-limit on submissions, storage, or payment submissions. 

    I have gone ahead and removed the over-limit message and you should be able to continue with no issue. Please let us know if this shows otherwise for you.