Jotform inbox is not working

  • trautner.roland
    Asked on October 15, 2019 at 5:30 AM

    Hello,

    we need your help, please. Our jotform isn´t working after going into the inbox.

    There is a blue screen.

    I tried to come in after newstart my computer and tried to come in at an other computer. Both are not working.

    I need your fast help, cause my customers are waiting.

    Thank you,

    Regards Susann

  • jherwin
    Replied on October 15, 2019 at 5:45 AM

    We are sorry for the inconvenience this may have caused. I can see the issue you're referring to, can you please confirm if this happens to all of your forms?

    If so, please let us know so we can elevate this issue to our backend team for further checking.

    Looking forward to your response.

  • mixnauten
    Replied on October 15, 2019 at 6:09 AM

    Hello support,

    it's the same for all my forms

  • Girish JotForm Support
    Replied on October 15, 2019 at 6:10 AM

    Please check the Inbox now. The issue has been fixed and it is opening fine from our end. Do check and let us know if there is any further issue.

  • trautner.roland
    Replied on October 15, 2019 at 6:50 AM
    Hello,

    Yes, this happens to all of our forms.


    Mit freundlichen Grüßen

    Susann Trautner

    Sachverständigenbüro Trautner

    Hersbrucker Str. 4
    91207 Lauf a. d. Pegnitz

    Tel.: +49 9123 1529240
    Fax.: +49 9123 1529239

    info@gutachter-trautner.de
    www.gutachter-trautner.de



    Diese E-Mail enthält vertrauliche oder rechtlich geschützte Informationen. Wenn Sie nicht der beabsichtigte Empfänger sind, informieren Sie bitte sofort den Absender und löschen diese E-Mail. Das unbefugte Kopieren dieser E-Mail oder die unbefugte Weitergabe der enthaltenen Informationen ist nicht gestattet

    Von: JotForm
    Gesendet: Dienstag, 15. Oktober 2019 11:46
    An: info@gutachter-lauf.de
    Betreff: Re: Isn`t working after going into inbox!

    A new response has been received:

    Answered by jherwin
    We are sorry for the inconvenience this may have caused. I can see the issue you're referring to, can you please confirm if this happens to all of your forms?
    If so, please let us know so we can elevate this issue to our backend team for further checking.
    Looking forward to your response.
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  • trautner.roland
    Replied on October 15, 2019 at 6:50 AM
    I see :)

    Thank you very much!!!


    Mit freundlichen Grüßen

    Susann Trautner

    Sachverständigenbüro Trautner

    Hersbrucker Str. 4
    91207 Lauf a. d. Pegnitz

    Tel.: +49 9123 1529240
    Fax.: +49 9123 1529239

    info@gutachter-trautner.de
    www.gutachter-trautner.de



    Diese E-Mail enthält vertrauliche oder rechtlich geschützte Informationen. Wenn Sie nicht der beabsichtigte Empfänger sind, informieren Sie bitte sofort den Absender und löschen diese E-Mail. Das unbefugte Kopieren dieser E-Mail oder die unbefugte Weitergabe der enthaltenen Informationen ist nicht gestattet

    Von: JotForm
    Gesendet: Dienstag, 15. Oktober 2019 12:10
    An: info@gutachter-lauf.de
    Betreff: Re: Jotform inbox is not working

    A new response has been received:

    Answered by mixnauten
    Now it's ok!
    View this thread on browser » Unsubscribe Thread
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