Live support

  • debtfresh
    Asked on October 16, 2019 at 7:20 AM

    My forms keep on breaking.  It really sucks that you dont have any sort of live support or chat feature.  

    I cant work like this

  • AndrewHag
    Replied on October 16, 2019 at 7:30 AM

    Unfortunately, we do not provide support over the phone. 

    But, we do provide chat support Mon - Fri 9am -7pm EST. However, the chat will be opened based on the number of support questions in our forum and the number of supporters connected. The best way to contact us is through the forum.

    Could you please explain what do you mean "forms keep on breaking"? Please provide more information so we can assist you better. Also, share the URL of the form if the issue related to the particular form.

  • Bertha Love
    Replied on October 16, 2019 at 7:58 AM

    Where is my order I placed on September 30 2019 and it is now October 16. I placed an order to be mailed to my house for the reub school shirts. My transaction id is 6MR936445T489734M.
     
  • AndrewHag
    Replied on October 16, 2019 at 8:04 AM

    I moved your request to a different thread. Here is the link: https://www.jotform.com/answers/2002840