Asana Integration Not Showing Teams

  • enviroventltd
    Asked on October 16, 2019 at 7:52 AM

    Hello,

    I'm trying to integrate our form with Asana but it doesn't seem to show the teams dropdown to ensure the form pulls into the right part of Asana.


    Any suggestions?

    Jotform Thread 2002828 Screenshot
  • Victoria_K
    Replied on October 16, 2019 at 8:56 AM

    Hello,

    This looks like you have some restrictions for the Teams on Asana end. Have you checked that already? I can also suggest to check project permissions:

    Team permission https://asana.com/guide/help/permissions/team-permissions.

    Project permission https://asana.com/guide/help/permissions/project-permissions.

  • envirovent
    Replied on October 17, 2019 at 6:19 AM

    I have amended the restrictions in Asana but now the integration shows a blank screen in Jotform when I click on the Asana tab in Integrations.


    Any suggestions?

  • craig Jotform Support
    Replied on October 17, 2019 at 8:08 AM

    We cloned your form then tested your integration. When I tried to integrate on Mozilla Firefox, it showed me a blank white page. After that I tried to integrate using Google Chrome then it integrated. Also, we checked your form's integration, it is completed perfectly.


    1571313757Screen%20Shot%202019 10 17%20a Screenshot 10


    Please change your browser then try again.


    If you require any further assistance feel free to let us know.